Live123 Terms & Conditions – Complete Guide to Using the Malaysia Platform

To register and use the live123 platform, you must meet all of the following eligibility requirements without exception. live123 reserves the right to request proof of eligibility at any time and to suspend an account while the verification process is ongoing.

• Age: You must be 18 years of age or older. live123 maintains a zero-tolerance policy towards underage gambling.
• Single account: Each individual is permitted to hold only one live123 account. Registering multiple accounts is a violation of these Terms.
• Accurate information: All information you provide during registration must be accurate, complete, and current. The name registered must match the name on your payment method.
• Account responsibility: You are solely responsible for the security of your account username and password. live123 is not liable for any losses resulting from unauthorised account access caused by your own negligence.
• One player, one device: You may not share your live123 account with any other individual or allow others to play using your account.

Live123 reserves the right to request identity verification documents at any time, including copies of your identification card, bank statement, or proof of address. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

Live123 supports a range of local Malaysian payment methods for deposits and withdrawals. All transactions are conducted in Malaysian Ringgit (RM) and processed through secure, encrypted payment systems.

Accepted deposit methods at live123:

• Minimum deposit limit: RM 10 for all payment methods. Deposits are credited to your live123 account instantly once payment confirmation is received.
• Minimum withdrawal limit: RM 30 per withdrawal request. There is no set maximum daily withdrawal limit for regular players — limits may vary for accounts requiring additional verification.
• Withdrawal processing time: 15 to 60 minutes for most payment methods outside of system maintenance hours. Withdrawals exceeding a certain amount may be subject to additional security checks.
• Transaction fees: live123 does not charge any additional fees for standard deposits or withdrawals. Any fees imposed by payment providers are the responsibility of those providers, not live123.
• Source of funds: You must deposit funds from a legitimate source and in your own name. live123 does not accept deposits made on behalf of third parties.

Live123 reserves the right to request proof of source of funds from players before processing large withdrawals. This is a standard protective measure in compliance with anti-money laundering guidelines.

Live123 offers a variety of bonuses to both new and existing members. All bonuses are subject to rollover conditions clearly stated on their respective promotions pages. This section outlines the general principles that apply to all live123 bonuses.

• Welcome bonus: The live123 first deposit bonus is for new members only. Each player is entitled to the welcome bonus once. Claiming bonuses through multiple accounts constitutes fraud and will result in the closure of all associated accounts.
• Rollover requirement: All bonuses carry a rollover requirement that must be met before withdrawals are permitted. The specific rollover requirement is stated in the terms of each individual promotion. Please read the promotion terms carefully before accepting any bonus.
• Bonus validity period: Unused bonuses that are not utilised within the specified validity period will expire automatically and cannot be recovered. The validity period is stated on each respective promotions page.
• Rollover calculation: Not all game types contribute equally to the rollover calculation. Typically, slots contribute 100%, Live Casino games contribute at a lower rate, and some games may be excluded entirely. Check the details on the specific promotions page.
• One bonus at a time: live123 does not allow players to stack multiple bonuses simultaneously unless explicitly stated otherwise in the promotion terms.
• live123's rights over bonuses: live123 reserves the right to withdraw, modify, or cancel any bonus where there is evidence of abuse, fraud, or a breach of these Terms. live123's decision is final in all matters relating to bonuses.

Players found using betting strategies specifically designed to exploit the live123 bonus system — such as placing contradictory bets across multiple accounts — may forfeit all related bonuses and winnings.

All games available on live123 — including slots, live casino (baccarat, blackjack, roulette, Dragon Tiger), table games, poker, and Sports Betting — are subject to their respective game rules as well as the general principles set out in this section.

• Final decisions: The outcome of all games on live123 is final once a round is completed. Unless a verified technical error is involved, no appeals against game results will be accepted.
• Technical errors: In the event of a technical disruption that materially affects a game outcome, live123 reserves the right to void the affected round and refund the wager. This decision is at live123's sole discretion and is final.
• Live casino: Live casino games at live123 feature human dealers in a physical studio. The specific rules for each table — including betting limits and rule variations — are displayed at every table before you join.
• Football betting: Football betting odds may change before a match kicks off. The odds displayed at the time you confirm your bet are the odds that apply to that bet. In-play bets are closed immediately once the match ends or if the market is suspended for odds integrity reasons.
• System maintenance: live123 performs scheduled maintenance on a regular basis. All active games will be completed or wagers refunded before maintenance begins. Players will be notified in advance.
• Manipulation prohibition: Any attempt to manipulate gaming software, exploit system bugs, or use automated software (bots) to play is strictly prohibited and may result in immediate account closure.

More specific game rules for each category — blackjack, poker, football, slots — can be found on the respective pages within the live123 platform.

Live123 takes data security and player privacy very seriously. All personal information you provide is handled in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international industry standards.

• Data encryption: All communications between your device and live123's servers are encrypted using 256-bit SSL protocol. Your financial information is never stored in plain text.
• Two-factor authentication (2FA): live123 offers 2FA for all accounts. You are encouraged to enable 2FA for stronger account security.
• Password confidentiality: You are solely responsible for keeping your account password confidential. Do not share your password with anyone. live123 will never ask for your password via email, SMS, or live chat.
• Data usage: live123 uses your personal data solely for platform operations, payment processing, customer support, and compliance with legal requirements. We do not sell or rent your data to third parties for marketing purposes.
• Suspicious activity: If you notice any unusual activity on your live123 account, contact our support team immediately via live chat or email at support@live123.top.

For full details on how live123 collects, uses, and protects your personal data, please refer to our separate Privacy Policy at live123.top/privacy-policy.

Live123 is fully committed to the principles of responsible gaming. We believe that online entertainment should remain just that — entertainment — and never become a source of stress, debt, or problems in your life.

As a live123 member, you agree to play responsibly and to use the self-control tools we provide if you feel that gaming is beginning to negatively affect your life.

• Deposit limit: You can set daily, weekly, or monthly deposit limits from your account settings. Limit decreases take effect immediately; limit increases are subject to a 72-hour waiting period.
• Loss limit: Set the maximum amount you are comfortable losing over a given period. live123 will block gameplay once this limit is reached.
• Account pause: You may pause your account for anywhere between 24 hours and 6 months. During the pause, you will not be able to log in, make deposits, or play. Your funds will remain secure and can be reclaimed once the pause period ends.
• Self-exclusion: If you feel that you have a serious gambling problem, you may apply for a permanent self-exclusion from the live123 platform. This is a serious measure and cannot be easily reversed.
• Professional support: live123 encourages players who need help to reach out to problem gambling support organisations operating in Malaysia.

For more information on the responsible gaming tools and resources available at live123, visit our Responsible Gaming page.

Live123 reserves the right to suspend, restrict, or terminate any player's account for reasonable cause, including but not limited to the following situations:

• Violation of any part of these Terms & Conditions
• Multiple account ownership (multi-accounting)
• Use of bots or automated tools to play
• Fraudulent activity, money laundering, or any other illegal activity
• Providing false information during registration or verification
• Systematic abuse of the bonus system
• Attempting to exploit known technical errors
• Fraudulent payment chargebacks

If your account is subject to action due to confirmed security concerns or fraud, live123 reserves the right to place a hold on the account balance while an investigation is conducted. Players who are dissatisfied with live123's decision may submit an appeal by emailing support@live123.top with full details of their case.

You may also voluntarily close your live123 account at any time by contacting customer support. Once a closure request is submitted, your balance will be processed for withdrawal after all active conditions (if any) have been met.

Live123 provides an online gaming and Sports Betting platform. While we strive to keep the platform running smoothly and without interruption at all times, there are some important liability limitations you should be aware of:

• Service interruptions: live123 is not liable for losses arising from internet disruptions, hardware failures on your end, or technical issues beyond our control.
• Game results: All games carry an element of risk. You are playing with real money at your own risk. live123 does not guarantee winnings and is not liable for any losses incurred through normal gaming activity.
• Third-party information: live123 may provide information sourced from third parties (such as sports statistics or match data) for informational purposes only. We are not responsible for the accuracy or currency of such information.
• Indirect damages: Under no circumstances shall live123's liability to you exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

This provision does not limit any legal rights you hold that cannot be excluded under applicable Malaysian law. If you have a dispute with live123, please contact us first to seek a direct resolution before pursuing any legal action.

Live123 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments may be made periodically to reflect changes in services, legal requirements, or industry practices.

• Amendment notice: For material amendments — those that significantly affect your rights or obligations — live123 will provide at least 7 days' notice before the changes take effect, via your registered email or an in-platform notification.
• Immediate amendments: For non-material amendments or changes required immediately for security or legal reasons, updates may take effect without prior notice.
• Continued use: Continued use of the live123 platform after any amendments take effect will be considered acceptance of the revised terms.
• Periodic review: You are encouraged to check this Terms & Conditions page periodically to stay informed of the latest terms applicable to your use of live123.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between you and live123. If a resolution cannot be reached, the dispute shall be referred to the competent courts of Malaysia.